If you choose this option to get help, please let me know. If you are a paying customer, you have the privilege to contact the help desk at or here ( ).Hello ejg593 and ! My name is Maniac and I will be glad to help you solve your malware problem. Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMĬ:\WINDOWS\ex23567.dat (KoobFace.Trace) -> Quarantined and deleted successfully.Ĭ:\WINDOWS\fdgg34353edfgdfdf (KoobFace.Trace) -> Quarantined and deleted successfully. This is the log after the Koobface Trace discovery & removal. Something must be damaged, or not quite fixed- HELP!. Still not running right, rescanned several times but everything says the system is clean. Still having issues, so ran Malwarebytes which found 'ace' & cleaned it.
Ran Spybot S&D & found 'Win32.Koobface' & cleared it. Tried my Microsoft Essentials Scan & it kept freezing up. Running Windows XP & things started acting up.